Support

Questions about an order, a return, a gift plan, your account, the API or the Claude and ChatGPT connectors? Write to us and we reply by email, usually within one working day.

Quick answers

• Where is my order? See Orders for status and tracking.
• Pause or change a gift: open Gifts; each gift has Pause, Turn on and Delete.
• Returns: they follow the retailer’s policy. Send us the order number and we arrange it.
• Delete my account or data: send a request here from your account email.
• Connectors and API: see the developer page.

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